The Importance of Informed Intuition in DevOps

HashiCorp is a cloud-based research company that works with DevOps teams. One of the things it's trying to do is create trusted relationships between its employees and their customers. HashiCorp also tries to offer office hours for people to talk about what they're struggling with, where are you stuck? And so we're calling that informed intuition. We found even dropping little readings, articles, things that may be relevant to those folks in public channels such as Twitter or Facebook.