3min chapter

Invest Like the Best with Patrick O'Shaughnessy cover image

Modest Proposal – Better, Cheaper, Faster: Why Companies that Reduce Friction Win - [Invest Like the Best, EP.193]

Invest Like the Best with Patrick O'Shaughnessy

CHAPTER

Consumer Signal and Non Linear Behavior Are Related

The holy grail is providing a meaningfully better consumer experience in a digital environment. And the second thing is, oftentimes that tenex experience is consistent with removing friction from a process. The minute that people got their hands on a ride sharing ap, they started using it dramatically. Rich used it in the context of when they first started offering zillo homes and could see that people wanted to sell their home this way....

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