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S3E14 - How do investors analyse SaaS businesses? With Cameron Hay

Grow Your B2B SaaS

00:00

Analyzing SaaS Businesses Through Customer Metrics and ARR Waterfall

Exploring the significance of the ARR waterfall chart in tracking metrics like net new ARR, customer wins and losses, upsells, and gross retention to gain insights into customer behavior and fuel business growth, aiming for a net retention rate over 110% and understanding customer evolution.

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