What to do in Your First Days As a Customer Success Leader
Gain Grow Retain
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Identifying Risk in a Meeting
Growth molecules has 16 courses that we teach around customer journey mapping and identifying the different risks. As soon as you start engaging with the client, you should connect with them on LinkedIn. Putting time measures around the engagement is important. Being able to show value and impact early is incredibly important. And so slow start can be a risk.
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