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Facebook is Dead; Long Live Meta, Does OpenAI Need to Log Off?, Questions on Bubbles, Blackberry, and Bell Labs

Sharp Tech with Ben Thompson

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Echoes of Bubbles: Lessons from the Past

This chapter explores the historical context of the dot-com bubble, juxtaposing it with today's rapid advancements in AI technologies. It raises critical questions about the sustainability of the current tech boom, drawing parallels between past market exuberance and the challenges faced in customer service automation.

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