This episode comes along side of the launch of Tobias Rose-Stockwell's book Taming The Outrage Machine: How Technology Amplifies Discontent, Disrupts Democracy -- And What We Can Do About It. Tobias is an author, designer, and media researcher who has been working at the forefront of this topic for many years.
By investigating media's role in information flows throughout history, Tobias' book brings clarity and fresh insights to the role social media plays in society today. In this conversation Jenny and Tobias distill the book's most salient points for the Denizen audience.
Outline of the discussion:
- The role of outrage in democratic governance [4:00]
- Technological disruptions and the dark valley [10:04]
- Martin Luther and the printing press [10:52]
- The impact of the first advertising based newspaper [14:04]
- The advent of modern journalism [18:16]
- The relationship between distribution costs and editorial incentives [22:10]
- Television and the impact of repealing the Fairness Doctrine [23:45]
- The role of human psychology and cognitive biases [27:17]
- The three design features that changed everything: the algorithmic feed [31:09]
- The three design features that changed everything: social metrics [33:54]
- The three design features that changed everything: the one click share [37:13]
- Economic incentives and multi-polar traps[41:47]
- The role of government and design vs. content level regulation [43:41]
- Hope from a historical example: radio [48:54]
- Intervention points: the individual [53:52]
- Intervention points: social media platforms [56:06]
- Intervention points: policy [59:57]
- A word of caution about decentralized social media [1:01:41]
- The speed of technological progress vs. the speed of regulatory response [1:03:10]
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