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S4 E9: Getting Personal: How Individualized Communications Boost Morale, with Nicole Alvino of Firstup

I Hate It Here

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Personalized Communication in the Workplace

The chapter emphasizes the use of technology, particularly AI, to deliver hyper-personalized communication experiences at scale to drive behavior change and engagement among employees. It highlights the importance of tailored communication in boosting morale, addressing workplace issues, and fostering connections among employees.

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