On with Kara Swisher cover image

The Big Business of Online Dating (Land of the Giants)

On with Kara Swisher

The Golf Between the User Objectives and the Business Objectives

2min Snip

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There's a juxtaposition between what users say they want and what the app is giving them. And you also get into this idea that there's perverse incentives, like in the words of hinge, right? It's designed to be deleted. But yet the business model benefits from kind of sticky customers who keep coming back.

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