Michael Haggerty-Villa: Design Systems and Content Strategy
Content Strategy Insights
Challenges of Content Simplification in Consumer-Facing Design Systems
Exploring the struggles and solutions in designing consumer-friendly systems for financial products like TurboTax and QuickBooks, emphasizing the significance of clear and concise content for users unfamiliar with accounting jargon. The dialogue delves into the critical aspects of simplifying content and ensuring its quality amidst various business obstacles.
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