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Expedia & Zillow: Rich Barton

How I Built This with Guy Raz

CHAPTER

Navigating the Storm: Zillow's Transformation

This chapter explores Zillow's journey through the financial crisis of 2008-2009, detailing the challenges of the housing market collapse and its effects on business operations and company culture. It highlights the shift towards digital solutions and innovative services like Zillow Offers, while addressing the balance between technological advancements and traditional real estate practices. The chapter also reflects on the speaker's commitment to social causes and the long-term vision of growth amidst ongoing changes in consumer expectations within the real estate sector.

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