18min chapter

Car Dealership Guy Podcast cover image

#112 Transforming Subaru into a 'cult brand', Guiding explosive growth over two decades, Selling 700K+ cars in a single year | Tom Doll, Former CEO of Subaru of America

Car Dealership Guy Podcast

CHAPTER

Navigating Auto Retail Dynamics

This chapter examines the intricate relationships between auto manufacturers and retailers, emphasizing the need for collaboration to enhance customer experience. It discusses how successful brands leverage communication and technology, like telematics and AI, to foster loyalty and adapt to shifting consumer preferences. As it reflects on market trends, ownership duration, and the impact of electric vehicles, the chapter also highlights personal narratives about the transition into retirement from a demanding career in the automotive industry.

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