BrowserStack’s Mark Rudden on hypergrowth in a global pandemic
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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How Did Tha Process Work for You?
Intercom has gone from a company of the size of 300 to 700 people. It's no more than just you adding some head con to individual teams, he says. You're creating new roles, potentially, and new reporting lines. How did tha process work for you? "It's a pretty labor intensive planning process"
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