Maureen "Mo" Weinhardt - Director of Knowledge Management & Content Creation at Mach49
Knowledge Cast by Enterprise Knowledge
How Do I Update My Guru Cards?
The trick is that without some understanding of the types of content you have, that becomes a really time consuming process and potentially one that's inconsistent. Where we've seen it most successful is if you're not doing it on an individual piece of content basis but do it on the content type basis. We use Guru to create a center of organizational knowledge where different pieces of information can point to the source material regardless of where it lives in our actual tech stack.
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