
Invest in first principles, w/Betterment CEO Sarah Levy
Rapid Response
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Capital One's Innovation Lab at Capital One
Some people order 17 pairs of shoes and return 16, while others pray they won't have to return it. By mapping the most extreme journeys, capital one's innovation lab could draw a bigger picture. What else do jenifer ander ame learned from the approach they call journey mapping? We'll find out later in the show.
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