2min chapter

This Week in Startups cover image

Empathic AI and its role in understanding human emotions with Hume AI’s Alan Cowen | E1922

This Week in Startups

CHAPTER

Exploring the Role of Technical Individuals in Customer Service, Therapy, and Sales Compliance for B2B Startups

This chapter delves into the crucial role of technical and research-oriented individuals in comprehending customer service metrics and therapy practices, leading up to the necessity of a vigilant sales team in B2B startups and the importance of compliance like SOCKS2 for cloud data storage. The conversation introduces Vanta as a tool for streamlining compliance procedures and features a brief discussion on dispelling misconceptions about interpreting poker players' behavior and facial cues.

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