
395: Creating business and product strategy
Global Product Management Talk
00:00
Cancelling Method to Retain Customers?
i've been a prime member for many years now, i occasionally stumble across something that i didn't even know was included in prime, right? My initial motivation was the freeshipping two days. Fantastic. It pays for itself easily just doing that. So as part of that cancelling experience, we could make it clear to them at what value they actually are getting here. In doing that, you test, and this is a benefit the amazon has, just by y a sure number of people viewing pages,. You can quickly test lots of combinations in that user experience, through the user inter face of the system, about what would work best.
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