Vitaliy Katsenelson - Key leadership lessons & traits for the digital era
Agile Digital Transformation
00:00
How Do I Get Clients to Read My Letters?
The pilot's job is to explain to people who may not know as much but the pilot does, about flying. He writes 30-page letters that go through every purchase and sale decisione made. "I have al t e information. I made the decisions," he says.
Transcript
Play full episode
