24. Artificial Intelligence: What Is It? What Is It Not? (feat. Susan Farrell, Principal UX Researcher at mmhmm.app)
NN/g UX Podcast
Is Time on Task the End All Be All?
I think that we have to be careful of these technologies just like we do with any new technology, but especially keep in mind that we can do harm at scale. It does seem like there is some promise in our future, maybe an augmented one. And as long as we're critical of the work that we're putting together with our teams and cognizant of the potential harms that could come with systems like these then we're off to a decent start.
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