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Human Factors in Cybersecurity: Navigating Shadow IT
This chapter emphasizes the critical role of human factors in cybersecurity, advocating for more effective training approaches that empower rather than instill fear in employees. It explores the complexities of shadow IT, where employees use personal tools to solve work challenges, often risking security due to a lack of oversight and communication. The discussion highlights the need for organizations to balance innovation and security, ensuring clear dialogue between IT departments and business units to prevent potential breaches.