How Does Upstream Thinking Affect Your Life?

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Many of the upstream solutions that you describe in the book became visible through access to data. The YMCA has the most public pools in the country and they have a handful of kids that die every year. But because of the ambiguity of upstream work, they're never going to know which kids were saved.

We knew a pandemic was coming. We knew our police were treating some of us differently than others. So why were we so unprepared for what happened? In this eye-opening conversation, Rufus and author Dan Heath dig into what it takes to root out problems at their source, both in our own lives and in the larger world.