This chapter focuses on effective strategies for promoting business growth while understanding customer needs to minimize churn rates. The speakers emphasize the importance of simplifying communication and processes, leveraging customer feedback, and maintaining a balance in community engagement. They share experiences on product development, pricing strategies, and innovative approaches to re-engage clients, highlighting that successful solutions often stem from clearly recognizing and addressing community concerns.
"Most small businesses don't grow as fast as they could because they spend their time working on the wrong things." In this episode, which is an excerpt from an audience Q&A, Alex (@AlexHormozi) simplifies what most businesses are doing wrong in and the 4 key levers to pull to fix things.
Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned and will learn on his path from $100M to $1B in net worth.
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