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Is There a Coherence User Experience in Corporate Social Media?
Twitter was once famously a very open and very developer friendly company. Over the years I think this this directive had changed and Twitter was very became very restrictive. It shut off a lot of the API's the developers were very fond of using and didn't replace them with feasible alternatives. People are used to other experiences but then again I think it offers the compelling alternative to people just have to get used to over time.