
Tips for How to Prototype a Service
Creative Confidence Podcast
00:00
Service Design - The Intangible Aspect
service design is the kind of intangible aspect of how an organization seeks to build a relationship over time with its customers. One of the primary elements of design thinking, and that philosophy of tathling change, is that we bring tangibility through prototypes. "We make things real, not because tely perfect out of the starting gapes," says Nily Kohn.
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