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376: TZ Discussion - The Countdown

TechZing

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How to Find the Middle Ground in Customer Relationships

Sally Kohn: Talking to customers is a bit of an oxymoron because you're doing something new. But so she's talking to customers and they're, they're not understanding it. And sometimes they're pissed off. So how do you find that middle ground? She says the world doesn't necessarily want to change but people are open to looking for a new solution.

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