The Challenge of Skepticism in Chatbots

Marianne: Is there something that you can give people when they're dealing with these chatbots to help them kind of get over that feeling? Tom: I think we need help navigating through this period of instability and transition. Marianne: What we really need is a strong independent and tech savvy media like the TNS, right? To help us cultivate this kind of skepticism scaffold us into developing these skills.