4min chapter

Leveraging AI cover image

128 | The strategy and use cases used by a company to implement AI successfully with Peter Gostev

Leveraging AI

CHAPTER

Enhancing Customer Service Efficiency through AI Automation

This chapter explores the integration of AI in customer service to automate repetitive tasks, improving operational efficiency. It highlights the creation of an application that enhances communication and allows agents to concentrate on complex issues, while stressing the need for a balance between automation and human input to uphold service quality.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode