Leveraging AI cover image

128 | The strategy and use cases used by a company to implement AI successfully with Peter Gostev

Leveraging AI

00:00

Enhancing Customer Service Efficiency through AI Automation

This chapter explores the integration of AI in customer service to automate repetitive tasks, improving operational efficiency. It highlights the creation of an application that enhances communication and allows agents to concentrate on complex issues, while stressing the need for a balance between automation and human input to uphold service quality.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app