3min chapter

Protect the Hustle | A SaaS Podcast cover image

Freshworks' Stacey Epstein on the war of marketing

Protect the Hustle | A SaaS Podcast

CHAPTER

Impathetic Marketing Is Putting Yourself in the Shoes of Your Audience

For me, it goes back to the core of ampathy and what that word means. It's putting yourself into the shoes of the audience. The buyer is typically who you're talking to when you're marketing. And if you're not in the demographic of your buyer, you just don't know. You have to ducate yourself.

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