021-Getting to Yes: Negotiation for non-negotiators (part 1 of 2)
Project Management Happy Hour
How to Negotiate With a Gay Person
It's the emotional side that will likely have far more impact on your ability to come to an agreement than the facts. And it's not just intellectually understanding how they see it. You have to understand how they feel about it. We experience emotions very intensely with words. It's a whole part of how your body works. So you have to acknowledge it and you have to deal with it because they're just as real as facts.
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