i started with conversation design as a term that a group of consultants in australia used to describe their facilitative practice. i think i was very much taking it froma industrial int physicist, which is my first degree perspective. And actually did four interviews, i did four test interviews in january o 20 16. But i say, you sometimes seem to really listen to the nego stak holder, not just push them away. I call them in instead of pushing them away.
Daniel Stillman is a conversation designer and coach. He’s the host of
The Conversation Factory podcast and author of
Good Talk: How to Design Conversations That Matter.
This is a special episode of The Informed Life: it’s the first recorded in person, while Daniel and I attended and taught at UX Lisbon in May of 2022. Fittingly, it’s an experiment: a freeform, less produced conversation about how we converse. In some cases, this results in less context than you may expect. In particular, you’ll hear references to the names of other speakers at the conference. I’ve included links to their profiles in the show notes.
Show notes
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