i started with conversation design as a term that a group of consultants in australia used to describe their facilitative practice. i think i was very much taking it froma industrial int physicist, which is my first degree perspective. And actually did four interviews, i did four test interviews in january o 20 16. But i say, you sometimes seem to really listen to the nego stak holder, not just push them away. I call them in instead of pushing them away.

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