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Diversity without Labels – The Psychology of Shaming and How We Can Do Better – Prof. Irshad Manji

The Weekend University

CHAPTER

How Did You Feel?

The science of polarization is this, that we human beings think first and foremost emotionally, not rationally. And so if you can acknowledge that by asking the other about how they feel, you will find that there's a certain sense of relief in them. The point is this, ross, you first have to touch your cofounders hearts in order for their emotional defences to come down. Only when their emotional defences come down will they have the bandwit up here to hear where you are coming from.

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