The Challenges of Continuous Improvement

Christian: This definitely needs to be kind of an organizational approach that's led from leadership as you say, getting all of that buy-in. I think the challenges, of course, is that some of the improvements that we would see in this space take a bit longer to run through an organization. There's also you can make things worse. For instance, if you increase awareness around mental health, you might see actually more people coming forward than health issues. They may take some time longer to filter through the system. If you have a physical activity program, I might only see health benefits in a number of years related to that. So I think it's about educating also about what sort of