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212: The Real Reasons for Why it's Hard to Hire with Karl Feldman of Hinge

Business of Architecture UK Podcast

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Listening and Data Collection in Professional Services

This chapter explores the process of listening and data collection in professional services, highlighting the use of tools like Qualtrics SAP for gathering client feedback. It also discusses the importance of passive listening tools and the need for more sophisticated data modeling and real-time dashboards.

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