Evolution of Unified Communications: From Headsets to Global Solutions

Ryan Herbst, Vice President and Chief Strategist at UnifiedCommunications.com discusses the evolution of the unified communications industry and the challenges and opportunities it presents. He highlights the importance of standardisation and the balance between innovation and maintaining a consistent user experience.

• The importance of standardisation in customer deployments
• The challenge of balancing innovation and maintaining a consistent user experience for organisations
• Impact of AI in meetings including transcription and multi-camera capabilities
• Factors beyond technical specifications to consider when choosing devices

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