Trust surplus vs. trust deficit

For the holiday week, we're rerunning a classic edition of Weekend Conversations. In this episode, host Robert Glazer and producer Mick Sloan talk about the importance of building credibility with people by showing up, not canceling commitments when it's difficult, and developing a reputation for reliability. Robert and Mick discuss why showing up consistently is becoming increasingly rare, and increasingly valuable, and talk about reliability in personal and professional contexts.

⁠Read The Post Discussed In This Episode: Bad Misses (#482)

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