The Magic of Taking the Unknown to the Next Level

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Commonators mantra focus on love not likes. To him, if a company is inventing something unheard of, you can ensure users will love it right from the proof of concept. People fall in love with your idea alone. Take for instance, Boom technology, the supersonic jet company, graduated from white commonator in 2016. One year later, they raised $51 million in venture capital.

The true seed of scale is customer love, which you can’t buy, hack, or game. Sam Altman, former president of Y Combinator, scaled countless start-ups by focusing on this one idea: Finding 100 users who love you is better than 1 million who kinda like you. As CEO of OpenAI, Sam leads the creation of genuinely useful AI products. He shares timeless insights in his interview from 2018 on how to build on the love of passionate customers to create world-shifting tools.

Read a transcript of this episode: https://mastersofscale.com/sam-altman-why-customer-love-is-all-you-need/

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