Consumer Rights
Money Box
00:00
The 30 Day Rule
The 30 day rule is really where, if there is a fault or a problem with the product, if you want to return the item and get a full refund, then you can do that within the first 30 days. Jimme: I think large retailers over the ears have a set a very high bar for the way tho handle returns. And oll, so briefly, i just want to get the other side of this view. We often hear about unreasonable behaviour on behalf of shops. What’s your view on consumer expectations of their rights, and whether they have generally been reasonable or unreasonable? It's not uncommon for people to try clothing, or even wear it out, wear it
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