
VP of Product at Shopify on Decision Making and Mental Models
CPO Mastery Podcast
Explaining New and Novel Products to Customers
The challenge of explaining new and novel products to customers using the example of the iPhone. Finding the shortest path to making the product feel real and the importance of brand when selling expensive products, particularly in the luxury market.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.