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#77 Simon Difford, founder Diffordsguide.com, creator Difford's Easy Jigger, chronicler of the Second Cocktail Golden Age

The Philip Duff Show

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The Balancing Act of Technology and Privacy in Hospitality

This chapter explores the challenges faced by a small tech-driven team in the hospitality industry regarding reservations and guest identification. The discussion highlights the balance between enhancing customer experience through technology while preserving their privacy and spontaneity during nights out.

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