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11min chapter
819. News: AI fraud is on the rise and Natwest to offer IP-based lending
Fintech Insider Podcast by 11:FS
The Launch of a Chatbot and the Importance of Actionable Results
This chapter discusses the launch of a chatbot by a financial institution or payments provider, emphasizing the need for specific and actionable results. It highlights the importance of the technology behind the chatbot and questions the effectiveness of regurgitating information from a knowledge base. The chapter also explores the potential for partnerships in the AI space and the trend of brands partnering with niche specialist firms.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode