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How to Simplify Operations So That Practically No Orders Are Necessary
"Real leadership is unobtrusive our aim is always to arrange the material and machinery and to simplify the operations so that practically no orders are necessary," he says. "It often costs 25 cents worth a man's time not counting overhead to get a 30 cent tool with that we abolished the central tool room" He then reverses instead of men wait employees waiting in line to get their tools they have a separate set of employees that bring them to him.