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MRM Episode 56 - Jennifer Geary

Mastering Risk Management Podcast

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Empowering Frontline Staff in Risk Management

Exploring the significance of engaging frontline employees in risk management across industries, including retail, clinical, and education, to improve processes, identify risks, and enhance operational efficiency. The chapter emphasizes the benefits of direct engagement, learning from employee experiences, and sharing customer stories to elevate risk awareness and mitigation strategies.

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