Navigating Emotional Labor in the Workplace

It’s been 25 years since the concept of emotional intelligence exploded onto the scene. Cultural critic Merve Emre makes a bold case that in the wrong hands, it can be used to exploit people. We unpack the surprising roots of emotional intelligence, how it’s been co-opted as a form of corporate control, and why you might want to rethink some of your core assumptions about emotions at work. You can find the full transcript for this episode at go.ted.com/T4GTscript6

This was an episode of Taken for Granted, but now the podcast is called ReThinking with Adam Grant, and it’s back with weekly episodes. You can listen to them right here in the WorkLife feed, or by following ReThinking with Adam Grant wherever you are right now. 

For the full text transcript, visit ted.com/podcasts/worklife/worklife-with-adam-grant-transcripts

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