Creating Culture that Doesn’t Suck – Good Comes First
Engineering Culture by InfoQ
How to Create an Environment in Which Everyone Is Listening and Asking for Help if They're Making a Mistake?
Shane Insendim: How do you create an environment where every day people are hearing how they're doing, there's a means by which they are reporting their sales and asking for help? That takes a degree of trust and respect that is not common in our organizations. He says the best way to show respect than to give instantaneous feedback.Insendim: When we lose our patience with our kids, or our spouses, or extended family, we're pretty good at sounding off. We have been practising that forever.
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