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Exploring design systems for services / Dan Mall / Episode #116

Service Design Show

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How to Stop Selling Your Design System

One of the ones that we get pretty often is how do I know when to stop selling? Right? And it's kind of a rhetorical question. The answer is you're not ever done getting buy-in. You have to constantly, again, back to the product thing, that's like saying, oh, all we have to do is pitch the product once and then people will buy it for the rest of eternity. It's like, no, you have to continually sell your product.You have to continue to keep your customers by investing in the product,. By making new features, by continuing to solve problems for them.

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