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109: A masterclass in brand health tracking with Jenni Romaniuk, Ehrenberg-Bass Institute & Author of Better Brand Health

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The Heterogeneity of Brands

The individual heterogeneity underneath gets lost in the rollout of, you know, 45% said, our brand has this quality and 72% said we have this other quality. So we need to find some things that have some common ground with lots of people agreeing. And all of them between, you can be in two different evokes sets of four brands with totally different brands, or two are the same and one is totally different. That's the reality of memories, the variability of it and what we're working with.

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