Building a Voice Agent: A Case Study
The AI Daily Brief: Artificial Intelligence News and Analysis
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Advancements in Voice Technology
This chapter explores the advancements in voice technology and its transformative applications in business, particularly within call centers and data collection. The speakers discuss both the potential disruptions this technology may bring to traditional consulting practices and the efficiency it offers in automating data gathering tasks. They also dive into the challenges faced in designing effective voice agents, emphasizing the need for clear goals and robust evaluation methods to enhance user experience.
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