Laura Yarrow 'Agitating organisations forward'
The Human Centered Design Podcast (Premium)
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The Roll of Trust
Loram: "Trust is a slow thing to develop, but it's a really quick thing to break" He says we need to build trust by being transparent and showing the science of design. But he also warns against advocating in the wrong way or making us and them into enemies. Lomax: Trust can be built if you accept it's a long game; don't run around like turasal rabbit.
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