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Best in Class?
Every document I'd see had a saying called best in class. It was full of gimmicks and there's no real understanding of what they wanted to be. Standards still aren't good enough. You know, when it was like, you could feel it, a resentment from within the players within some of the staff at Norwich City. And that's not necessarily their fault because some people maybe haven't been exposed to good. The club had still achieved rep motions and things that that weren't good enough for whoever replaces me. But what we had to do is change the culture - which was just a list of values on the wall. That's just a list on the walls,. When I would