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Control Through Communication: The Rise of System in American Management

New Books in Business, Management, and Marketing

CHAPTER

Introduction

Lee Vencel: Technology studies has some legacies and traditions that keep the field way too focused on design. He says if we really want to understand the impacts of technologies, we should focus on adoption and use of systems. If I'm teaching students about the adoption of information technologies, where should I send them? Well, mercifully, there are several well-developed literatures on this topic coming from multiple different academic disciplines and subfields.

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