Rebroadcast of "Mind of the CEO"
Private Equity Funcast
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How to Snap Back Into the Empathy Thing
James Prochaska developed what's called a transtheoretical theory of change. It outlines how people move from pre-contemplating the need to change, to actually taking action and self-correcting. When you're dealing with somebody who's a pre- Contemplator, the first thing you need to do is create a sense of opportunity or urgency.
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